Operator Licence

Forklift & Order Picker High Risk Work Licences and Training

  • Purpose built training facility
  • Small groups (usually 1 to 4 students)
  • One to two students per machine
  • Courses available 24/7 – call for details
  • Refresher and customized training plans
  • Range of 8 different machines
  • Counter balance and high reach trucks
  • Get forklift and order picker & save $$$

Our site or yours – Gold Coast and Brisbane Click to see which suits better for you

Training On-Site at Your Workplace Training at Our Facility

Our forklift and order picker courses provide training for individuals and businesses in Brisbane and on the Gold Coast.

When you need a training facility to qualify you for your order picker or forklift ticket (high risk work Licence), The Operator School is a Government approved Registered Training Organisation (RTO No. 31513) that has been serving Brisbane and the Gold Coast since 1999.

Our training courses are suitable for individuals wanting to obtain a high-risk work licence or businesses wanting to train up their QLD / NSW staff.

Our order picker and forklift driver’s training courses cover the following units

TLILIC2001 Licence to operate a forklift truck
TLILIC2002 Licence to operate an order picking forklift truck

Our Forklift (LF) and Order/Stock Picker (LO) training and licencing courses are nationally accredited and delivered to satisfy the needs of employers and trainees.

Forklift driving licences and order picking forklift licences issued in Queensland are recognised nationally.

Forklift and order picker Licences are classed as High Risk Work Licences – they are photographic and renewable every 5 years.

Benefits of getting qualified with us

Our purpose-built facility provides personalised training for small groups (maximum 4-5), with just 1 or 2 students per machine. Contact us to enquire about weekend and evening courses. Our training plans are tailored and customised to your requirements.

We offer training on a range of 8 different machines, including gas and battery electric forklifts, counter-balance and high-reach trucks.

We train in a racking system up to 6 metres in height and using attachments such as a jib, slippers (fork extensions) and personnel cage. Training involves a wide variety of loads, including palleted items, drums, stillages, barrels and heavy items. We also load and unload truck bodies.  We will teach you the practical skills you need to do the job.

Flexible training dates

We can arrange course dates to suit your needs. For example, the course can be arranged over consecutive days; spread out over Saturdays; or scheduled on completely different days. We can even arrange for evening classes if that suits you better.

Flexible training plan

You get trained for what you need. This also means you pay what you need. If you have prior experience with the machines and have acceptable evidence, you may be eligible for a reduction in your training hours and your course fees.

Get both your forklift & order picker licences to save time & money

We provide the option for you to obtain your forklift licence as well as your order picker licence at the same time. This means you are saving time and money spent on training.

Course Requirements and Booking

You must
  • Be able to read and write Basic English (Workplace Health & Safety Requirement)
  • Be Minimum of 18 years of age (Workplace Health & Safety Requirement).
  • Provide 3 evidence of identity documents to prove who you are
  • Wear work boots (Covered shoes are minimum)
  • Sunscreen and a hat are also recommended

High visibility clothing should be worn if you have it (we can provide a vest if you don’t)

How to book with us

Option 1

Call us on 07 5537 9244 OR 0424 198 492

Option 2

Send us an Email

We will normally get back to you within one working day. However depending on the complexity of the enquiry sometimes it may take longer. If your enquiry is urgent please call us!

Course Contents

  • Theory behind the safe operation of a Forklift and / or an Order Picker
  • OHS Legislation and Compliance
  • Hazard identification and site evaluation
  • Training DVDs
  • Pre and Post Operational Checks
  • Correct Procedures for Forklift & Order Picker Operations i.e. speed and stability of load etc
  • Use of Personal Protective Equipment
  • Working in A Pallet Racking System
  • Completing the training Logbook
  • Full Theory and Practical Assessment

Full Training and Assessment Course

Everything you need from start to finish
Training is conducted in very small groups ensuring that no Trainee is over looked.

Option to get 2 licences and save time & money

This course is suitable for
  1. The complete novice
  2. The experienced operator with no avenue for completing a logbook
  3. The employer who needs to get an employee licenced quickly and with minimum disruption in the workplace.
Student per machine ratio:

Normally one student per machine

Duration:

1-3 days
It can be arranged over consecutive days, spread out over Saturdays, or on completely different days to suit you.

Duration for the experienced:

If you have prior experience with the machines, you may be eligible for a reduction in your training hours and sit for an earlier practical assessment. If this is the case and you are permitted to reduce your hours of practical training, the cost of the course also drops. You will be required to demonstrate your ability and provide evidence of your prior experience with the machines in the form of letters from employers, resumes, expired licences, mining competencies etc. This is a very simple process.

Please click here for more details on acceptable evidence. Evidence can be sent in prior to the start of your course or it can be handed to your Assessor on day 1.

Duration for the complete beginner:

It is a WH&S requirement to have enough practical training and evidence logged to enable assessment. Otherwise licence could be revoked.  You also need to be “job” ready.

Course Times:

Commence daily
Start at 8 am
Finish by 3-4 pm

* Start and Finish times can be varied to suit employers /students requirements.
* Night and Sunday Courses are available on request.

Prices

Call us for quote

* Depending on prior experience prices can vary
* Group Discounts for Companies, please ask for details
* A $91.50 licence application fee is payable on line to Worksafe Qld for each class of high risk work
* A Trainee is permitted 2 attempts at each of the assessments within their course fee. After this a re-assessment fee of $150 may be charged for each assessment

Course Booking

Option 1

Call us on 07 5537 9244 OR 0424 198 492

Option 2

Send us an Email

We will normally get back to you within one working day. However depending on the complexity of the enquiry sometimes it may take longer.

If your enquiry is urgent please call us!

Option 3

Alternatively you can complete the booking form and email or fax it back to us.

We will contact you after it is received, to arrange dates and your course confirmation.

2 Stage Course (Employer based) – “1 or more operators we can come to you”

Employer involvement required – supervised on-the-job training activity hours are required to be recorded in the logbook

This course is suitable for:

The students with or without operating experience, who have a willing employer ready to provide the necessary facilities and direct supervision for the Trainee through to Licence.

Duration:

Stage 1:
Formal training 3 – 5 hours: at our facility or on site at yours

Theory and Calculation Assessments 2 – 3 hours (This can be completed at Stage 2 if more convenient.)

At your work:
40 log book hours on the job

Stage 2 with us:
Practical Assessment 1-1.5 hours

Course Times:

Commence daily
* Start and Finish times can be varied to suit employers /students requirements.
* Night and Sunday Courses are available on request.
* We will come on site for 1 person

Prices
1 Machine
Forklift OR Order Picker
2 Machines
Forklift & Order Picker
Prices $550 $800
Group Discounts for companies 2 people $500 each
3 people $450 each
4 people $400 each
5 people $350 each
6 people $300 each
2 people $750 each
3 people $700 each
4 people $650 each
5 people $600 each
6 people $550 each

* A $91.50 licence application fee is payable on line to Worksafe Qld for each class of high risk work
* A Trainee is permitted 2 attempts at each of the assessments within their course fee. After this a re-assessment fee of $150 may be charged for each assessment.

Course Outline:

Stage 1

Covers all the formal theory training, an initial skills assessment, practical demonstrations and training under our supervision to ensure the trainee has grasped the basic principles of how to operate safely, before returning to the workplace. Written and Calculation assessments are normally conducted at this time. (These assessments can also be done at Stage 2)

At the end of the Stage 1, we issue a logbook and structured training plan for the trainee to complete in their workplace. Each trainee goes back to work and need to document their 40 hours of “informal or work based” training, under direct supervision of a suitable person who already holds their current relevant high risk photographic licence for that machine (issued within the last 5 years).

Click here for clarification of “direct supervision”

Direct supervision means ensuring a capacity to respond in an emergency situation i.e. Trainee supervisor not sat in the tearoom whilst trainee is unloading a semi-trailer.

Fines of up to $6,000 apply for non-compliance with this regulation.

Click here for clarification of “high risk photographic licence”

licences

* The trainee needs to complete formal training (Stage 1) before they can start to record hours in a logbook.

Stage 2

Trainee or employer calls us to say ready to be assessed. The log book will be reviewed and final practical assessment will be conducted.

Important Note about recording log book:

Ideally the logbook needs to be completed within 2 months. This equates to approximately 5 hours per week on the machine. If you feel it will be a struggle to log this many hours a week, please call us to discuss other options available to you.

If you do not want trainees on logbooks in your workplace, we can also deliver a Full Training and Assessment Course at your site for you. If you are looking at a group of 3-6, you will also need enough machines to ensure that everyone is able to have enough time in the seat to record the necessary logbook training hours.

Please note that an inspector from WHSQ may be present to audit the assessment as every RTO now needs to provide WHSQ with a 3 business day prior notification that a forklift or order picker assessment is going to be conducted.

Course Booking:

Option 1

Call us on 07 5537 9244 OR 0424 198 492

Option 2

Send us an Email

We will normally get back to you within one working day. However depending on the complexity of the enquiry sometimes it may take longer.

If your enquiry is urgent please call us!

Option 3

Alternatively you can complete the booking form and email or fax it back to us.

We will contact you after it is received, to arrange dates and your course confirmation.

1 Day Gap Training and Assessment Course
(RPL)

This course is suitable for:

Experienced operators with successful RPL application (Evidence of Previous Experience required)

RPL (Recognised Prior Learning) would be applicable in scenarios as listed below:

  • You may have a recently expired Australian forklift or order picker licence that the Regulators will not permit you to renew
  • You may have an overseas forklift or order picker licence
  • You may have a forklift or order picker competency issued in the armed forces
  • You may of done your forklift or order picker course previously but not submitted your licence application within 60 days and need to be re-assessed
  • You may have a forklift or order picker mining competency that you wish to transfer over to a current high risk work licence

The provision of a solid Recognised Prior Learning application acts as a “bridge” for acceptance onto a one day course through to assessment. Although it is extremely rare, you may be eligible to skip any sort of training and undertake the assessment only.

Duration:

1 Day

Course Times:

Commence daily
Start at 8 am
Finish by 3-4 pm

* Start and Finish times can be varied to suit employers /students requirements.
* Night and Sunday Courses are available on request.

Prices:

Training and Assessment $450
Assessment Only $350

* If it is discovered that your operating skills are not at the required level to pass the practical assessment (you may not of actually operated a machine for a while), then it may be necessary to extend your course into the following day for assessment if you require additional practical training. There may be an additional charge of $100, if a day 2 assessment is required.
* GST free
* A $91.50 licence application fee is payable on line to Worksafe Qld for each class of high risk work
* A Trainee is permitted 2 attempts at each of the assessments within their course fee. After this a re-assessment fee of $150 may be charged for each assessment

Course Outline:

RPL Application
Trainee to provide their RPL application to The Operator School, for verification prior to acceptance onto the course

If you live local, we will ask you to call in to our Training Facility and undertake an initial 10-15 mins practical skills check, just so we can be sure that a 1 day RPL course is going to be suitable for you.

We try and give all RPL applications a prompt response. In some instances this can be an on the spot process. However, please be aware that in some instances the “mapping back” can take up to 10 days, it can be quite a time consuming exercise to contact overseas referees and map all the experience back against the Competency.

We found that the outcome for the some of these RPL applicants are advised that a Full Training and Assessment Course is more appropriate, with a view to an early assessment is their most probable (and cost effective) pathway through to assessment and a licence, given that you need to be 100% correct to pass the test for all OHS courses.

* The responsibility for providing information to support is on the person seeking the RPL.

On the day of the course

Students comes into “Classroom” to fill in any potential gaps in their learning. The day consists of:

  • Classroom theory
  • Practical skills refresher training
  • Written and Practical assessments
Course Booking

Option 1

Call us on 07 5537 9244 OR 0424 198 492

Option 2

Send us an Email

We will normally get back to you within one working day. However depending on the complexity of the enquiry sometimes it may take longer.

If your enquiry is urgent please call us!

Option 3

Alternatively you can complete the RPL application form and email or fax it back to us.

We will contact you after it is received, to arrange dates and your course confirmation.

Forklift or Order Picker Refresher Training

This course is suitable for:

Those who want to keep their skills and knowledge up to date and/or ensure company is compliant

For Employers

We offer refresher training for employers looking to keep licenced staff up to date with current procedures and legislation, refresh their memory on the basics and eliminate any bad driving habits that may have developed.

This can be done at our facility but is usually better done in yours as we can address specific problems that relate to your working environment.

We can

  • Assess and report back on the employee’s operational skills
  • Ensure correct industry procedures
  • Suggest how to minimise maintenance
  • Assist in training to operate economically
  • Conduct some short theory question and answer sessions to re-confirm what operators should know
  • Issue paperwork to place on file to confirm that training has been completed

We are happy to discuss any specific issues you may have

Price: $150 per hour not per student (GST Free)
* If you require per student rate please call us.

For Operators

We can organise refresher training for you if you have not driven for a while:-

  • To re-gain your confidence
  • To enable you to be successful with a VOC or a job interview
  • Provide you with insight into what a prospective employer will be looking for
  • We can organise practice with racking and shelving
  • We can organise practice with high reach forklifts
  • We can organise practice with a battery electric or LPG machines
  • You can have as little or as much time as you want
  • Issue paperwork to place on file to confirm that training has been completed

Price: Please call 07 5537 9244 to enquire

Course Booking

Option 1

Call us on 07 5537 9244 OR 0424 198 492

Option 2

Send us an Email

We will normally get back to you within one working day. However depending on the complexity of the enquiry sometimes it may take longer.

If your enquiry is urgent please call us!

Option 3

Alternatively you can complete the booking form and email or fax it back to us.

We will contact you after it is received, to arrange dates and your course confirmation.

Verification of Competency (VOC)

What is VOC:

Verification of competency (VOC) is a common term to the workplace when it comes to operating machinery or equipment.

The New Work Place Health and Safety Act and Regulations that came into force in January 2012 place greater emphasis on the responsibilities of an employer and less on the Regulators themselves.

In the old days competency was never checked… you obtained your Licence … you presented your Licence on site when asked … and it was just accepted that you could operate. This practice is no longer acceptable under current Legislation. An employer must check that a worker (includes a contractor) is safe on a particular machine, doing a specific task. This is often referred to as “current competency”.

Even if you hold a current High Risk Licence for Forklift or/and Order Picker, this may or may not be acceptable to an employer.

licence-tick

VOC is a method to assist employers to meet OHS requirements and ensure staff are competent to operate equipment or perform a task.

It is commonly used in many industries for pre-employment checks, contractual arrangements or site requirements.

* Please note you cannot obtain a VOC if you do not hold a current High Risk Licence for Forklift or/and Order Picker. If that is the case, we have range of courses on offer. Please call us to discuss options on 07 5537 9244

Duration:

1 – 3 hours

Course Times:

Commence daily
* Start and Finish times can be varied to suit employers /students requirements.

Outcome:

At the end of VOC course, you will have a certificate which verifies competency

What if the person it not competent?
If you are deemed not competent for the job that you are being asked to do, it will be discussed with you and/or your employer options for further training, logbook hours etc.

Price:

Please call 07 5537 9244 to enquire

Course Booking:

Option 1

Call us on 07 5537 9244 OR 0424 198 492

Option 2

Send us an Email

We will normally get back to you within one working day. However depending on the complexity of the enquiry sometimes it may take longer.

If your enquiry is urgent please call us!

Option 3

Alternatively you can complete the booking form and email or fax it back to us.

We will contact you after it is received, to arrange dates and your course confirmation.

Cert 3 Guarantee

Have a question, looking to get your licence or need to upgrade? Send Enquiry

Please fill out the form below and one of our friendly representatives will be in touch shortly.
Alternatively you can call us on 07 5537 9244.

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